Why You Should Not Let Your In-House Teams Manage outsourced Software Projects
Instead, collaborate with your outsourced developer and allow them to lead you.
You often know if you have the right fit when they start with asking questions to truly understand what you need.
To extract the value of who you employ, you have to listen to those who advise you.
Companies sometimes make the mistake of having non-technical internal staff managing outsourced software teams. But this only works with commodities. Web and software Design teams do not provide a commodity.
Commodities are one size fits all, and they can be extremely helpful — they include apps, anything as a service, and disposable components. They drive incremental value. Contrastingly, Websites are designed to fuel exponential value.
Take for instance — Job recruitment websites, banking websites, and Amazon. If you have needed one of these to fulfill your needs, you have experienced a platform with careful planning that is benefiting you and it’s owner. Therefore, owners must leverage this understanding to have their websites done well.
So what makes a good website if you do not have a technical team in house? Software developers are usually 100% equipped to advise you, so just listen to them. Your outsourced agencies/individual are not a threat to you, your staff, or your company, they are designed to help you.
Non-Technical lead-teams run into a particularly unique issue. It is the reason why I pursued Computer science, Information Technology, and communications studies, before wanting to expand my software company, Hublab.
If you hire a developer for your corporation or startup to build a video application, you must be equipped to advise them on the preliminary needs for this solution. Maybe you are not able to give technical advisory because that’s just hat you are interested in — listen intently to your developer if that’s the case. Do they do client discovery? Do they have interviews? Do they have strategy meetings? Do they consider your customers? This is enough of a winning formula to prepare you for the best.
Developers are specialists, so speak their language or allow them to to speak up. Sometimes fears can manifest within the in-house and outside software teams, if everyone is not aware what the other is doing. Shall this occur we are destructing ethos. Always have a discovery phase, no matter what.
Let them do the IT and software management, from your web presence to the hardware you procure.
So what happens when you do the right thing?
If you aim to save on costs, make money, you have ambitious plans and you would like to scale your team with those truly invested in the full function of your business — respect everyones role. Listen to every one as a leader, carefully. Do not let teams fire-off and overlap, stepping on eachother’s feet. Hire a CTO if you are financially equipped, and ensure that they are a good listener and communicator too.
If you are a web developer, a creative, a software developer, anything, and you have an excellent track record of work — the people who work with you like you because of what you do, the experience you provide, and you ensure to deliver something that suits their needs.
You may also like your clients: you value their honesty, and you really respect them as individuals; They might have a creative streak too! And they see the value of your work. Don’t let this go wrong, because of fears. In business you have to listen to your team-players, whon I call partners.